OVERVIEW OF CUSTOMER SERVICE

Can we help you navigate through the administrational issues?

Here you will find our important contact details and office hours. You should also take a look at our documents and policies, where you can find relevant information about our products and services.

Find the answer to your questions related to customer service here.

CONTACT US!

OFFICE HOURS AND CONTACT DETAILS

The location for personal arrangements by the Customers of Porsche Finance Group Hungary:

1139 Budapest, Fáy St. 27. Floor 2

We are available for our Customers during office hours from Monday to Friday.

To schedule an appointment, please contact our staff.

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Customer portal

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e-invoicing

Request your invoices electronically!

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Porsche casco webpay

Pay online from home - convenient and easy.

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moratorium

In this section, we have collected information and facts about the payment moratoria granted to our customers by law.

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legal documents

Want to download the important and necessary information to read now or later?

You can also find here the General Terms and Conditions of the different products or the cancellation form. Our materials are available in PDF format.

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Online damage report

Report your car damage online for faster claims handling!

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complaint handling

Customer satisfaction is a top priority for Porsche Finance Group Hungary.

However, in the course of our business, you may be dissatisfied with our service.

Please feel free to make a complaint through the following channels.

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equal opportunities

We pay special attention to equal opportunities for people with disabilities when dealing with them in person.

We support our customers in receiving full information adapted to their specific needs.

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